Publication Date: October 3, 2008 Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid Summary: Columbus Day Federal Holiday Processing and Customer Service Hours Posted on 10-03-2008 Our Federal offices as well as some of our Title IV processors and call centers will be closed on Monday, October 13, 2008 to observe the Columbus Day Federal holiday. The Central Processing System (CPS) will accept data on Monday, October 13, 2008 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, October 14, 2008. The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, October 13, 2008, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, October 14, 2008. Note: We are planning to execute extended system and Web site maintenance activities on Saturday and Sunday of the holiday weekend. Please refer to the “Overlapping Service Outages Planned for October 11-13, 2008” Electronic Announcement for an explanation of these activities. All Federal Student Aid Web sites will remain operational on the holiday.
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