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Summary: Issue Alert: Available CRWB09OP and CRAT09OP Import Files Not Displayed After Custom Installation of EDExpress 2008-2009, Release 3.0

Publication Date: July 21, 2008

Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid

Summary: Issue Alert: Available CRWB09OP and CRAT09OP Import Files Not Displayed After Custom Installation of EDExpress 2008-2009, Release 3.0

Posted on 07-21-2008

Federal Student Aid has identified an issue with the recently posted EDExpress 2008-2009, Release 3.0, that impacts the display of available CRWB09OP and CRAT09OP Import files on the Pell Grant, Direct Loan, and TEACH Grant import dialog boxes.

This issue only impacts users who run a Custom installation of Release 3.0 (for example, to upgrade from Release 2.0 to Release 3.0).

Issue

The database update process that runs following a Custom installation of Release 3.0 overwrites the existing path for the import of COD Common Record Response and Receipt files in File Management setup (Tools, Setup, Global, File Management) with a new path that includes an incorrect character between the CRWB09OP and CRAT09OP message classes.

As a result of the incorrect character, users will not see available CRWB09OP and CRAT09OP files displayed for import when they click the “Import From: File” button on the Pell Grant, Direct Loan, or TEACH Grant import dialog boxes.

Workaround

To resolve this issue permanently in Release 3.0, perform the following steps:

1) Go to Tools, Setup, Global, File Management and select the Imports tab.
2) Click in the File Name column for the COD Common Record row.
3) Scroll to the CRWB09OP and CRAT09OP message classes and change the comma between the two to a semicolon.
4) Click the ellipses (…) button in the column between Description and File Name. Change the location to a temporary alternate directory on your PC or local area network.
5) Click OK to save your changes.
6) Return to the File Management Imports tab and repeat step 4, changing the directory back to the location of your normal data directory for import files.
7) Click OK to save your changes.

Federal Student Aid will resolve this issue in a future release of EDExpress 2008-2009.

If You Have Questions

We regret any inconvenience this software issue may have caused you.

If you have any questions regarding this message, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.

You can also post questions to FSATECH. FSATECH is an electronic mailing list for technical questions about Federal Student Aid systems, software, and mainframe products. For more information about FSATECH, including how to subscribe, go to http://fsa4schools.ed.gov, click “Listserves/Mailing Lists” on the left menu, and click the “FSATech listserv” link.

Last Modified: 07/20/2008