Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: Independence Day Federal Holiday Processing and Customer Service Hours

Publication Date: June 27, 2008

Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid

Summary: Independence Day Federal Holiday Processing and Customer Service Hours


Posted on 06-27-2008


Our Federal offices as well as our Title IV processors and call centers will be closed on Friday, July 4, 2008 to observe the Independence Day Federal holiday.

The Central Processing System (CPS) will accept data on Friday, July 4, 2008 but will not process new Institutional Student Information Records (ISIRs) until Monday, July 7, 2008.

The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Friday, July 4, 2008, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Monday, July 7, 2008.

All Federal Student Aid Web sites will remain operational on the holiday.


Federal Student Aid Customer Service or Processing Center

Telephone Number

Status on Independence Day Federal Holiday - Friday, July 4, 2008

Campus-Based Call Center

(877) 801-7168

Closed

COD School Relations Center

  • Direct Loans

  • Grants

  • Applicant Services

(800) 848-0978

(800) 474-7268

(800) 557-7394

Closed

Closed

Closed

CPS/ SAIG Technical Support

(800) 330-5947

Closed

Common Services for Borrowers

  • Debt Collection Service Info. Center

  • Direct Loan Consolidation

  • Direct Loan Servicing Center

    • Students

    • School Services

  • Conditional Disability Discharge Unit

(800) 621-3115

(800) 557-7392

(800) 848-0979

(888) 877-7658

(888) 869-4169

Closed

Closed

Closed

Closed

Closed

Research and Customer Care Center for Schools

(800) 433-7327

Closed

eZ-Audit

(877) 263-0780

Closed

Federal Student Aid Information Center

(800) 4FED-AID

Closed

G5 Hotline

(888) 336-8930

Closed

NSLDS Customer Service

(800) 999-8219

Closed

Ombudsman

(877) 557-2575

Closed

Last Modified: 06/26/2008