Publication Date: May 16, 2008
Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: Memorial Day Federal Holiday Processing and Customer Service Hours
Posted on 05-16-2008
Our Federal offices as well as our Title IV processors and call centers will be closed on Monday, May 26, 2008 to observe the Memorial Day Federal holiday.
The Central Processing System (CPS) will accept data on Monday, May 26, 2008 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, May 27, 2008.
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, May 26, 2008, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, May 27, 2008.
Note: We are planning to execute a COD System maintenance activity on Sunday, May 25, 2008 of the holiday weekend. Please refer to the "COD Processing Update" posted on the COD Web site for an explanation of this activity.
All Federal Student Aid Web sites will remain operational on the holiday.