Publication Date: December 12, 2007
Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: Overlapping Service Outages Planned for December 12-17, 2007
Posted on 12-12-2007
During the period December 12-17, 2007, several system implementation and maintenance activities will occur. This announcement consolidates the information about the affected systems and Web sites into one communication. We present this information in the following order:
Please review all of the information and evaluate impact to your school or organization during the periods when the affected systems and Web sites will be unavailable. We appreciate your patience and understanding as we complete the required activities during the upcoming periods.
Implementation of G5 Phase I – December 12-17, 2007
In June 2007, the Department of Education (the Department) announced the development of G5—a state-of-the-industry electronic system for grants management and payments. G5 will replace the current Grant Administration and Payment System (GAPS), including the e-Payments functionality used by schools to draw down Campus-Based, Academic Competitiveness Grant (ACG), National Science and Mathematics Access to Retain Talent Grant (National SMART Grant), Federal Pell Grant (Pell Grant), and William D. Ford Federal Direct Loan (Direct Loan) funds. G5 will provide a number of performance, processing, and customer enhancements.
As explained most recently in a November 7, 2007 Electronic Announcement posted on the IFAP Web site, the Department will implement G5 in three phases over several years. Phase I of G5 will address e-Payments and provide improved drawdown functionality. Full implementation of Phase I is planned for December 17, 2007.
The service outage associated with the December 17, 2007 G5 Phase 1 implementation will impact how the Common Origination and Disbursement (COD) System will process financial data and when schools can obtain funds for the Federal student aid programs as follows:
Note: The new G5 Web site will be available after 6:00 A.M. (ET) on Monday, December 17, 2007. The Department expects financial processing to be caught up by Thursday, December 20, 2007.
Unavailability of Direct Loan Electronic Master Promissory Note Web Site – December 14-17, 2007
The Direct Loan Electronic Master Promissory Note (MPN) Web site will undergo extended maintenance from 5:00 P.M. (ET) on Friday, December 14, 2007 until 8:00 A.M. (ET) on Monday, December 17, 2007.
Individuals starting the process by 4:00 P.M. (ET) on Friday, December 14, 2007 will be able to complete their MPNs before the Web site becomes unavailable. Individuals attempting to access the Web site after the cutoff time will see a Web site maintenance message and will not be able to start the process or retrieve an existing MPN.
Unavailability of COD Processing and COD Web Site – December 16, 2007
The COD System will undergo routine maintenance on Sunday, December 16, 2007 from 1:30 A.M. until 9:00 A.M. (ET). In addition, the Student Aid Internet Gateway (SAIG) will be unavailable from 3:00 A.M. until 11:00 A.M. (ET) due to its regular Sunday morning maintenance. The impact of these overlapping outages is as follows:
Unavailability of SAIG Enrollment Web Site and FAA Access to CPS Online – December 16, 2007
The SAIG Enrollment Web site and FAA Access to CPS Online will be unavailable on Sunday, December 16, 2007 from 7:00 A.M. until 7:00 P.M. (CT) so we can implement annual system updates. For complete information about the addition of a new 2008-2009 option for those services that are based on the academic year and other enhancements, refer to the December 6, 2007 Electronic Announcement posted on the IFAP Web site.