Publication Date: November 9, 2007
Author: William Leith, Acting General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: Thanksgiving Day Federal Holiday Processing and Customer Service Hours
Posted on 11-09-2007
Our Federal offices as well as some of our Title IV processors and call centers will be closed on Thursday, November 22, 2007 to observe the Thanksgiving Day Federal holiday. In addition, some of the Title IV processors and call centers will be closed on Friday, November 23, 2007.
The Central Processing System (CPS) will accept data on Thursday, November 22, 2007 and Friday, November 23, 2007 but will not process new Institutional Student Information Records (ISIRs) until Monday, November 26, 2007 .
The Common Origination and Disbursement (COD) School Relations Center will close at 3:00 P.M. (ET) on Wednesday, November 21, 2007 and reopen at 8:00 A.M. (ET) on Friday, November 23, 2007.
The COD System will accept and process data from schools and send back responses/acknowledgments on Thursday, November 22, 2007 , but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Friday, November 23, 2007 .
All Federal Student Aid Web sites will remain operational on the holiday.