Publication Date: January 5, 2007
Author: G. Kay Jacks, General Manager, Application, Operations and Delivery Services, Federal Student Aid
Summary: Impact on COD Processing January 13-15, 2007
Posted on 01-05-2007
We are planning to execute two Common Origination and Disbursement (COD) System upgrade and maintenance activities during the period January 13-14, 2007. These activities will result in outages of certain COD System functionality for varying periods of time. We appreciate your patience and understanding as we complete these important activities. In addition, funding requests will not be processed on January 15, 2007, the Birthday of Martin Luther King, Jr. Federal holiday.
Below we explain how these activities and the holiday will impact COD System availability and processing. Please review this information to determine if processing at your school will be affected.
COD System Upgrade and Maintenance
During the period January 13-14, 2007, we will 1) complete an upgrade of the COD Web site that will improve the internal network environment and 2) perform routine system maintenance on the COD System. In addition, the Student Aid Internet Gateway (SAIG) will be unavailable from 3:00 A.M. until 11:00 A.M. (ET) on January 14th due to its regular Sunday morning maintenance.
For Grant and Direct Loan Participants-
Note: Due to the nature of the upgrade work, we will not be able to post an informational message on the COD Web site during the outage. Users attempting to access the COD Web site during the outage will receive a "page not found" or similar error message.
For Direct Loan Program Participants-
Birthday of Martin Luther King, Jr. Federal Holiday
Monday, January 15, 2007 is the Birthday of Martin Luther King, Jr. Federal holiday.
For Grant and Direct Loan Participants:
Complete information regarding processing and customer service hours for COD and other Federal Student Aid/Department of Education call centers on the holiday will be posted on the IFAP Web site .
If you have any questions about this announcement, contact the COD School Relations Center at 800/4PGRANT (800/474-7268) for ACG, National SMART Grant, and Pell Grant or 800/848-0978 for Direct Loan. You may also e-mail CODSupport@acs-inc.com.