Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: Labor Day Federal Holiday Processing and Customer Service Hours

Publication Date: August 25, 2006

Author: G. Kay Jacks, General Manager, Application, Operations and Delivery Services, Federal Student Aid

Summary: Labor Day Federal Holiday Processing and Customer Service Hours

Posted on 08-25-2006

Our Federal offices as well as our Title IV processors and call centers will be closed on Monday, September 4, 2006 to observe the Labor Day Federal holiday.

The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, September 4, 2006, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, September 5, 2006.

The Central Processing System (CPS) will accept data on Monday, September 4, 2006 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, September 5, 2006.

All Federal Student Aid Web sites will remain operational on the holiday

Federal Student Aid Customer Service or Processing Center Telephone Number

Status on Labor Day Federal Holiday - Monday, September 4, 2006

Campus-Based Call Center (877) 801-7168 Closed
COD School Relations Center
DL -- (800) 848-0978
Grants -- (800) 4PGRANT
Applicant Services -- (800) 557-7394
CPS/SAIG Technical Support (800) 330-5947 Closed
Common Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit

(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
(888) 869-4169

Research and Customer Care Center for Schools (800) 433-7327 Closed
eZ-Audit (877) 263-0780 Closed
Federal Student Aid Information Center (800) 4FED-AID Closed
Grant Administration & Payment System (GAPS) Hotline (888) 336-8930 Closed
NSLDS Customer Service (800) 999-8219 Closed
Ombudsman (877) 557-2575 Closed

Last Modified: 08/24/2006