Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: Memorial Day Federal Holiday Processing and Customer Service Hours

Publication Date: May 19, 2006

Author: G. Kay Jacks, General Manager, FSA Application, School Eligibility and Delivery Services

Summary: Memorial Day Federal Holiday Processing and Customer Service Hours

Posted on 05-19-2006

Our Federal offices as well as our Title IV processors and call centers will be closed on Monday, May 29, 2006 to observe the Memorial Day Federal holiday.

The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, May 29, 2006, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, May 30, 2006.

The Central Processing System (CPS) will accept data on Monday, May 29, 2006 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, May 30, 2006.

All Federal Student Aid Web sites will remain operational on the holiday.

Federal Student Aid Customer Service or Processing Center Telephone Number

Status on Memorial
Day Federal Holiday - Monday, May 29, 2006

Campus-Based Call Center (877) 801-7168 Closed
COD School Relations Center
DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394
CPS/ SAIG Technical Support (800) 330-5947 Closed
Common Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit

(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169

Research and Customer Care Center for Schools (800) 433-7327 Closed
eZ-Audit (877) 263-0780 Closed
Federal Student Aid Information Center (800) 4FED-AID Closed
Grant Administration & Payment System (GAPS) Hotline (888) 336-8930 Closed
NSLDS Customer Service (800) 999-8219 Closed
Ombudsman (877) 557-2575 Closed

Last Modified: 05/18/2006