Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: Birthday of Martin Luther King, Jr. Federal Holiday Processing and Customer Service Hours

Publication Date: January 6, 2006

Author: G. Kay Jacks, General Manager, FSA Application, School Eligibility and Delivery Services

Summary: Birthday of Martin Luther King, Jr. Federal Holiday Processing and Customer Service Hours

Posted on 01-06-2006

Our Federal offices as well as some of our Title IV processors and call centers will be closed on Monday, January 16, 2006 to observe the Birthday of Martin Luther King, Jr. Federal Holiday.

The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, January 16, 2006, but schools will not be able to receive any Federal funds on that day.

The Central Processing System (CPS) will accept data on Monday, January 16, 2006 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, January 17, 2006.

All Federal Student Aid Web sites will remain operational over the holidays.

Federal Student Aid Customer Service or Processing Center Telephone Number Status on Birthday of Martin Luther King, Jr. Federal Holiday - Monday, January 16, 2006
Campus-Based Call Center (877) 801-7168 Closed

Common Origination & Disbursement (COD)
School Relations Center
DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394		 Open
Open
Open
Central Processing System (CPS)/ SAIG Technical Support (800) 330-5947 Closed
Common Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169
Open
Open
Open
Open
Open
Research and Customer Care Center for Schools (800) 433-7327 Closed
eZ-Audit (877) 263-0780 Closed
Federal Student Aid Information Center (800) 4FED-AID Open
Grant Administration & Payment system (GAPS) Hotline (888) 336-8930 Closed
NSLDS Customer Service (800) 999-8219 Closed
Ombudsman (877) 557-2575 Open