| Publication Date: November 4, 2005 Author: G. Kay Jacks, General Manager, Federal Student Aid Application, School Eligibility and Delivery Services Summary: Veterans Day Federal Holiday Processing and Customer Service Hours Posted on 11-04-2005 Our Federal offices as well as some of our Title IV processors and call centers will be closed on Friday, November 11, 2005 to observe the Veterans Day Federal Holiday. The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Friday, November 11, 2005, but schools will not be able to receive any Federal funds on that day. The Central Processing System (CPS) will accept data on Friday, November 11, 2005 but will not process new Institutional Student Information Records (ISIRs) until Monday, November 14, 2005. All Federal Student Aid Web sites will remain operational over the holidays. | Federal Student Aid Customer Service or Processing Center | Telephone Number | Status on Veterans Day - Friday, November 11, 2005 | | Campus-Based Call Center | (877) 801-7168 | Closed |
Common Origination & Disbursement (COD)
School Relations Center |
DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394 | Open
Open
Open | | Central Processing System (CPS)/ SAIG Technical Support | (800) 330-5947 | Open | Common Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit |
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169 |
Open
Open
Open
Open
Open | | Customer Service Call Center for Schools | (800) 433-7327 | Closed | | eZ-Audit | (877) 263-0780 | Closed | | Federal Student Aid Information Center | (800) 4FED-AID | Closed | | Grant Administration & Payment system (GAPS) Hotline | (888) 336-8930 | Closed | | NSLDS Customer Service | (800) 999-8219 | Closed | | Ombudsman | (877) 557-2575 | Closed |
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