Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: Labor Day Federal Holiday Processing and Customer Service Hours

Publication Date: August 26, 2005

Author: G. Kay Jacks, General Manager, FSA Application, School Eligibility and Delivery Services

Summary: Labor Day Federal Holiday Processing and Customer Service Hours

Posted on 08-26-2005

Our Federal offices as well as our Title IV processors and call centers will be closed on Monday, September 5, 2005 to observe the Labor Day Federal Holiday.

The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, September 5, 2005 but schools will not be able to receive any Federal funds on that day.

The Central Processing System (CPS) will accept data on Monday, September 5, 2005 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, September 6, 2005.

All FSA Web sites will remain operational over the holidays.

FSA Customer Service or Processing Center Telephone Number

Labor Day Holiday
Monday, September 5, 2005

Campus-Based Call Center (877) 801-7168 Closed

Common Origination & Disbursement (COD)
School Relations Center

DL -- (800) 848-0978
Pell -- (800) 4PGRANT
Applicant Services -- (800) 557-7394
Central Processing System (CPS)/ SAIG Technical Support (800) 330-5947 Closed
Common Services for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center -- Students
-- School Services
Conditional Disability Discharge Unit

(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
888) 869-4169

Customer Service Call Center for Schools (800) 433-7327 Closed
E-Z Audit (877) 263-0780 Closed
Federal Student Aid Information Center (800) 4FED-AID Closed
Grant Administration & Payment system (GAPS) Hotline (888) 336-8930 Closed
NSLDS Customer Service (800) 999-8219 Closed
Ombudsman (877) 557-2575 Closed

Last Modified: 08/25/2005