Publication Date: March 1, 2005
Author: General Manager, Student Aid Awareness and Applicant Products and Services
Summary: Federal Student Aid Information Center (1-800-4-FED-AID) Experiencing High Call Volumes
Posted on 03-01-2005
The Federal Student Aid Information Center (1-800-4-FED-AID) call center is experiencing unusually high call volumes due to the number of applicants trying to meet early March state deadlines. Some callers may experience long wait times or receive a busy signal. FSA is aware of the situation and is working to increase capacity.