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Summary: Telephone Service Down for CPS/SAIG Technical Support and NSLDS Customer Service

Publication Date: February 18, 2005

Author: General Manager, FSA Application, School Eligibility and Delivery Services

Summary: Telephone Service Down for CPS/SAIG Technical Support and NSLDS Customer Service

Posted on 02-18-2005

CPS/SAIG Technical Support (800/330-5947) and NSLDS Customer Service (800/999-8219) are currently unable to receive incoming telephone calls due to a problem with the telephone lines that occurred at 10:00 a.m. Central Time today.

Our telephone service provider is working to correct the problem, but there is no estimate of when service will be restored.

We will send a follow-up message when telephone service is available.

We apologize for the inconvenience, and thank you for your patience.