Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: George Washington's Birthday Federal Holiday Processing and Customer Service Hours

Publication Date: February 17, 2005

Author: General Manager, FSA Application, School Eligibility and Delivery Services

Summary: George Washington's Birthday Federal Holiday Processing and Customer Service Hours

Posted on 02-17-2005

Our Federal offices as well as some of our Title IV processors and call centers will be closed on Monday, February 21, 2005 to observe George Washington's Birthday Federal Holiday.

The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgements on Monday, February 21, 2005. However, requests for changes in funding levels and for funds will not be processed until Tuesday, February 22, 2005. Note that this also applies to requests for changes in funding levels and for funds received after 10:00 AM (ET) on Friday, February 18, 2005.

The CPS system will be accepting data on Monday, February 21, 2005, but will not compute new ISIRs until Tuesday, February 22, 2005.

All FSA Websites will remain operational over the holidays.

George Washington's Birthday Holiday - Monday, February 21, 2005
Campus-Based Call Center (877) 801-7168 Closed

Common Origination & Disbursement (COD)
School Relations Center

DL -- (800) 848-0978
Pell - (800) 4PGRANT
Applicant Services (800) 557-7394
Open
Central Processing System (CPS)/ SAIG Technical Support (800) 330-5947 Open
Common Services for Borrowers Debt Collection Service Info. Center Direct Loan Consolidation Direct Loan Servicing Center -Students
-- School Services

(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658

Open
Open
Open
Open
Conditional Disability Discharge Unit (888) 869-4169 Open
Customer Service Call Center for Schools (800) 433-7327 Closed
E-Z Audit (877) 263-0780 Closed
Federal Student Aid Information Center (800) 4FED-AID Open
Grant Administration & Payment system (GAPS) Hotline (888) 336-8930 Closed
NSLDS Customer Service (800) 999-8219 Closed
Ombudsman (877) 557-2575 Open