Publication Date: January 10, 2005
Author: General Manager, FSA Application, School Eligibility and Delivery Services
Summary: COD Holiday Schedule for January 17, 2005 and January 20, 2005
Posted on 01-10-2005
To: All Destination PointsFrom: General Manager, FSA ASEDS
Re: COD Holiday Schedule for January 17, 2005 and January 20, 2005
The COD School Relations Center will be open on Monday, January 17, 2005, Martin Luther King, Jr. Day. The COD System will accept and process data from schools and send back responses/acknowledgements on January 17, 2005. However, requests for changes in funding levels and for funds will not be processed until Tuesday, January 18, 2005. Note that this also applies to requests for changes in funding levels and for funds received after 10:00 AM (ET) on January 14, 2005.
Additionally, the COD School Relations Center will be open on Thursday, January 20, 2005, Inauguration Day, even though Department of Education offices in Washington, DC, will be closed. The COD System will accept and process data from schools and send back responses/acknowledgements on January 20, 2005. However, requests for changes in funding levels and for funds will not be processed until Friday, January 21, 2005. Note that this also applies to requests for changes in funding levels and for funds received after 10:00 AM (ET) on January 19, 2005.
Additional information regarding Martin Luther King, Jr. Day and Inauguration Day processing and customer service hours for other FSA/ED call centers will be posted to the IFAP web site shortly. If you have any questions regarding COD, contact the COD School Relations Center at 800/4PGRANT for Pell Grant or 800/848-0978 for Direct Loan. You may also e-mail CODSupport@acs-inc.com.