Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary:Award of Common Services for Borrowers contract

Publication Date: November 2003

Author: COO | Chief Operating Officer of the Student Financial Assistance

Summary:Award of Common Services for Borrowers contract


Posted on 11-20-2003


Date: November 20, 2003

TO: Financial Aid Community

FROM: Terri Shaw, Chief Operating Officer, Federal Student Aid

SUBJECT: Award of Common Services for Borrowers contract

This afternoon, FSA awarded the Common Services for Borrowers (CSB) contract to ACS Education Solutions, LLC.

As you may know, CSB integrates Federal Student Aid’s back office operations – Direct Loan servicing, Direct Loan consolidations, collections, and Conditional Disability Discharge Tracking functions. The result is a streamlined operation delivering better service to students at lower cost to taxpayers.

Attached is a copy of the press release that was sent out this afternoon announcing the award.

Terri Shaw

Federal Student Aid