Publication Date: November 2003
Author: COO | Chief Operating Officer of the Student Financial Assistance
Summary:Award of Common Services for Borrowers contract
Posted on 11-20-2003
Date: November 20, 2003
TO: Financial Aid Community
FROM: Terri Shaw, Chief Operating Officer, Federal Student Aid
SUBJECT: Award of Common Services for Borrowers contract
This afternoon, FSA awarded the Common Services for Borrowers (CSB) contract to ACS Education Solutions, LLC.
As you may know, CSB integrates Federal Student Aid’s back office operations – Direct Loan servicing, Direct Loan consolidations, collections, and Conditional Disability Discharge Tracking functions. The result is a streamlined operation delivering better service to students at lower cost to taxpayers.
Attached is a copy of the press release that was sent out this afternoon announcing the award.
Terri Shaw
Federal Student Aid