Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary: Independence Day Processing and Customer Service Hours

Publication Date: June 27, 2003

Author: General Manager: FSA Schools Channel

Summary: Independence Day Processing and Customer Service Hours

 

Posted on 06-27-2003

TO: Financial Aid Community & Destination Points

FROM: G. Kay Jacks, General Manager, School Channel, FSA
Jennifer Douglas, General Manager, Student Channel, FSA

SUBJECT: Independence Day Processing and Customer Service Hours

Our Federal offices, as well as our Title IV processors and call centers, will be closed on Friday, July 4, 2003 in observance of the Independence Day holiday. A status of each major center is in the table below.

You will be able to send and receive data on Friday; although it may not be picked up until Monday. We will resume retrieving, processing, and sending data on Monday, July 7. All offices, production centers and customer service centers will resume operations on Monday.

Campus-Based Call Center

(877) 801-7168

Closed

COD School Relations Center

DL -- (800) 848-0978

Pell - (800) 4PGRANT

Closed

CPS/WAN Technical Support

(800) 330-5947

Closed

Customer Service Call Center for Schools

(800) 433-7327

Closed

Debt Collection Service Information Center

(800) 621-3115

Closed

Direct Loan Applicant Services

(800) 557-7394

Closed

Direct Loan Consolidation

(800) 557-7392

Closed

Direct Loan Servicing Center - Students

-- School Services

(800) 848-0979

(888) 877-7658

Closed

E-Z Audit

(877) 263-0780

Closed

Federal Student Aid Information Center

(800) 4FED-AID

Closed

GAPS Hotline

(888) 336-8930

Closed

NSLDS Customer Service

(800) 999-8219

Closed

Ombudsman

(877) 557-2575

Closed