Publication Date: June 27, 2003
Author: General Manager: FSA Schools Channel
Summary: Independence Day Processing and Customer Service Hours
Posted on 06-27-2003
TO: Financial Aid Community & Destination Points�
FROM: G. Kay Jacks, General Manager, School Channel, FSA
Jennifer Douglas, General Manager, Student Channel, FSA
SUBJECT: Independence Day Processing and Customer Service Hours
Our Federal offices, as well as our Title IV processors and call centers, will be closed on Friday, July 4, 2003 in observance of the Independence Day holiday. A status of each major center is in the table below.
You will be able to send and receive data on Friday; although it may not be picked up until Monday. We will resume retrieving, processing, and sending data on Monday, July 7. All offices, production centers and customer service centers will resume operations on Monday.
Campus-Based Call Center |
(877) 801-7168 |
Closed |
COD School Relations Center |
DL -- (800) 848-0978 Pell - (800) 4PGRANT |
Closed |
CPS/WAN Technical Support |
(800) 330-5947 |
Closed |
Customer Service Call Center for Schools |
(800) 433-7327 |
Closed |
Debt Collection Service Information Center |
(800) 621-3115 |
Closed |
Direct Loan Applicant Services |
(800) 557-7394 |
Closed |
Direct Loan Consolidation |
(800) 557-7392 |
Closed |
Direct Loan Servicing Center - Students -- School Services |
(800) 848-0979 (888) 877-7658 |
Closed |
E-Z Audit |
(877) 263-0780 |
Closed |
Federal Student Aid Information Center |
(800) 4FED-AID |
Closed |
GAPS Hotline |
(888) 336-8930 |
Closed |
NSLDS Customer Service |
(800) 999-8219 |
Closed |
Ombudsman |
(877) 557-2575 |
Closed |