Publication Date: April 2, 2003
Author: General Manager: FSA Students Channel
EDExpress for Windows 2003-2004, Version 9.1 Product Registration Questionnaire
Posted on 04-02-2003
TO: All EDExpress Users
FROM: U.S. Department of Education
RE: EDExpress for Windows 2003-2004, Version 9.1 Product Registration Questionnaire
In mid-April 2003, we will be issuing EDExpress for Windows 2003-2004, Version 9.1, an upgrade release that will add the Pell and Direct Loan modules to existing functionality. We wish to take this opportunity to alert you to a one-time product registration questionnaire that will be included in this version.
We need your help to improve the product and services currently provided by the U.S. Department of Education for the EDExpress Suite software products. Your answers on this questionnaire will help guide future development of the EDExpress software, training, and customer service.
This questionnaire will display when you log in to EDExpress for Windows 2003-2004, Version 9.1 and will take about 12 minutes to complete.� Once you have completed the questionnaire and choose "Submit", EDExpress will automatically e-mail the results to the Department. You will no longer be prompted to complete the questionnaire again upon entry.
NOTE: You will not see the questionnaire if you install Version 9.1 on a PC that does not have e-mail access or if you log in for the first time on a date after September 30, 2003. If you are completing the product registration off-line, you need to make sure that you have enabled off-line access within your e-mail system setup.
We hope to provide you even better service as a result of your taking the time to complete the product questionnaire for us. If you have any questions, please contact CPS/WAN Technical Support at (800) 330-5947 or via e-mail at CPSWAN@NCS.COM.