Publication Date: March 18, 2003
Author: General Manager: FSA Students Channel
Summary: Customer Satisfaction Web Feedback Software Survey
Posted on 03-18-2003
TO: � All Destination Points
FROM: U.S. Department of Education
RE: Customer Satisfaction Web Feedback Software Survey
We are looking for ways to improve our Department of Education electronic products and the services that support those products. We need your feedback to make our products the best possible in the ever-changing world of new technology. We have selected a group of schools to be part of a sample from which we are soliciting comments on software and our National training workshops.Â
Your response to the survey questions will give us valuable feedback and help us determine future needs for the financial aid community. The survey takes about 5 minutes to complete and will come in the form of an email:
From:Â Deeken, Marianna. Â Â Subject:Â Customer Satisfaction Web Feedback Software Survey
Please watch for this email and respond to it promptly. If you encounter any problems with the survey, please contact Jo Ann Borel at 202-377-3930.
Take advantage of this opportunity to share your concerns and suggestions as soon as possible. We need to know what is working and what needs to be improved, and your ideas are important to the success of the student aid process and to helping put America through school. Â