Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Summary:: Pell RFMS Revised Customer Service Hours

Publication Date: January 8, 2003

Author: General Manager: FSA Schools Channel

Summary:: Pell RFMS Revised Customer Service Hours


Posted on 01-09-2003

TO: All Destination Points
FROM: Pell Grant RFMS Processing
RE: Revised Customer Service Hours for the Pell Recipient Financial Management System (RFMS) for Award Years Prior to 2002-2003

Pell Grant RFMS Processing announces that beginning January 6, 2003, Pell RFMS Customer Service at
800-4PGRANT (800-474-7268) has revised hours to answer Pell questions for award years prior to the 2002-2003 award year.

The revised hours of operation are from 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. If contact is made during off hours, you will be prompted to leave a voice message and a Pell RFMS customer service representative will return your call as soon as possible.

We apologize for any inconvenience this may cause.