Publication Date: January 8, 2003
Author: General Manager: FSA Schools Channel
Summary:: Pell RFMS Revised Customer Service Hours
Posted on 01-09-2003
TO: All Destination Points
FROM: Pell Grant RFMS Processing
RE: Revised Customer Service Hours for the Pell Recipient Financial Management System (RFMS) for Award Years Prior to 2002-2003
Pell Grant RFMS Processing announces that beginning January 6, 2003, Pell RFMS Customer Service at 800-4PGRANT (800-474-7268) has revised hours to answer Pell questions for award years prior to the 2002-2003 award year.�
The revised hours of operation are from 9:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday. If contact is made during off hours, you will be prompted to leave a voice message and a Pell RFMS customer service representative will return your call as soon as possible.
We apologize for any inconvenience this may cause.