Publication Date: October 22, 2002
Author: General Manager: FSA Student Channel
Summary: 2002-2003 EDExpress Version 8.1 Direct Loan module Issues Alert: (1) Direct Loan External Change Import and, (2) Actual Disbursements List Report
Posted on 10-22-2002
TO: All Destination Points
FROM: CPS/WAN Technical Support
RE: 2002-2003 EDExpress Version 8.1 Direct Loan module Issues Alert: (1) Direct Loan External Change Import and, (2) Actual Disbursements List Report
If your school uses the EDExpress 8.1 Direct Loan module, please take a moment to review this message, as it discusses two recently discovered issues.
ISSUE #1: When importing an external change file (message class DIEC03OP) containing a "Y" in the "Loan Inactive Flag" field (DL Change Number S090), the software produces an error message stating "field may not be changed" and the record is not updated.
WORKAROUND: Use Direct Loan Multiple Entry to update the Loan Inactive Flag. Go to Process | Multiple Entry | Direct Loan and perform the following steps:
1) Place a checkmark in the SELECT column on line number #1 for "Inactive Loan."
2) Click OK.
3) Place a checkmark in the INACTIVE LOAN column for each affected student
4) Click SAVE, then click on the subsequent SAVE and YES choices to save your changes.
You can also create a flat text file listing the SSNs of the borrowers affected by this issue, then use this file as selection criteria during your Multiple Entry process. To import the SSN file, click on the File button in the SSN File section of the Multiple Entry screen, then navigate to and select the text file you've created.
Direct Loan Multiple Entry will also allow you to manually enter the SSNs of affected borrowers by clicking on the ellipsis at the end of the SSN File section of the Multiple Entry screen.
ISSUE #2: When printing an Actual Disbursements List Report and choosing the option "Totals Only" on the Print dialogue box, EDExpress is printing not only the disbursement totals by loan type but borrowers’ disbursement totals as well.
There is no workaround for issue #2; the borrowers' disbursement totals will be included on the report when you have chosen "Totals Only".
We apologize for any inconvenience this issue may cause. If you have any questions, please contact CPS/WAN Technical Support at 800/330-5947 or via e-mail at CPSWAN@NCS.COM.