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Summary:Search Feature Restored on IFAP and Schools Portal

Publication Date: September 2002

Author: General Manager: FSA School Channel

Summary:Search Feature Restored on IFAP and Schools Portal


Posted on 09-06-2002


September 6, 2002

Dear Partners:

As you may be aware, the search feature for the IFAP (<http://ifap.ed.gov>) and Schools Portal (<http://fsa4schools.ed.gov>) websites was not functioning on Wednesday and Thursday of this week (9/4 - 9/5). Today, Friday September 6, 2002, the problem has been resolved. We apologize for the inconvenience this may have caused you.

In addition to advising that the search feature has been restored, we’d like to take this opportunity to acknowledge that even when it is functioning, the search tool employed on our websites does not always meet your needs. We appreciate your continuing efforts to bring the deficiencies to our attention.

As always, please feel free to contact the Customer Service Call Center (CSCC), toll-free on 1-800-433-7327 for assistance in locating or retrieving the information you may need from our websites. Alternately, you may send us an email at: fsa.customer.support@ed.gov <fsa.customer.support@ed.gov> or you may FAX your questions to us on 202-275-5532.

We will continue to advise you as we make progress. Thank you, again, for your patient understanding.

FSA Customer Service Call Center
Schools Channel, FSA

Last Modified: 09/05/2002