Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Labor Day Closings

Publication Date: August 2002

Author: General Manager: FSA School Channel

Posted on August 29, 2002


TO: Financial Aid Community & Destination Points

FROM: G. Kay Jacks, General Manager, School Channel, SFA
Jennifer Douglas, General Manager, Student Channel, SFA

SUBJECT: Labor Day Processing and Customer Service Hours

Our Federal offices, as well as our Title IV processors and call centers, will be closed on Monday, September 2, 2002 in observance of the Labor Day holiday. A status of each major center is in the table below.

You will be able to send and receive data on Monday; although it won't be picked up until Tuesday. We will resume retrieving, processing, and sending data on Tuesday, September 3. All offices, production centers and customer service centers will resume operations on Tuesday.

Federal student Aid Information Center

(800)4-FED-AID

CLOSED

COD School Relations Center´┐Ż (2002-2003 issues)

(See RFMS & DL Origination numbers below)

CLOSED

Direct Loan Servicing Center Students-School Services

(800)4-FED-AID

(888)877-7658

CLOSED

CLOSED

Direct Loan Consolidation

(800)4-FED-AID

CLOSED

RFMS (Pell Grant) Hotline

(800)4PGRANT

CLOSED

Central Processing System

(800)330-5947

CLOSED

NSLDS Customer Service Center

(800)999-8219

CLOSED

Direct Loan Origination

(800)557-7394

CLOSED

Customer Service Call Center

(800)433-7327

CLOSED

Campus-Based Call Center

(877)801-7168

CLOSED

GAPS Hotline

(888)336-8930

CLOSED

Ombudsman

(877)557-2575

CLOSED

Debt Collection Service Information Center

(800) 621-3115

CLOSED