Publication Date: July 2002
Author: IPOS | Institutional Participation and Oversight Service
Summary: Move/Transition of NY Regional Offices
Posted on July 30, 2002
TO: Financial Aid Community
FROM: Region II, New York Regional Office
SUBJECT: Move/transition of NY Regional Offices
The Federal Student Aid team and all other Regional Office components of the Department are finally moving back to their former office location in lower Manhattan. They will be disconnected from the network at noon on Wednesday, July 31st and should be up and running on August 5 when staff will report to the Park Place address. Their telephones in their current Brooklyn offices will also be disconnected at that time also, so it may be difficult to reach them via telephone during the latter part of next week.
If you have questions during this time, you are welcome to submit them via the School Portal website (http://fsa4schools.ed.gov/SCHOOLSWebApp/index.jsp) Got A Question button or by contacting the Customer Service Call Center at (800) 433-7327.
After August 5, the NY Case Management Team's main phone number will be (212) 264-4022 and its fax number will be (212) 264-5025. The NY Direct Loan Team's main phone number will be (212) 264-8012 and its fax number will be (212) 264-1666.