Publication Date: May 2002
Author: General Manager: FSA School Channel
Summary: Memorial Day Processing and Customer Service Hours
Posted on May 24, 2002
SUBJECT: Memorial Day Processing and Customer Service Hours
DATE: May 24, 2002
TO: Financial Aid Community & Destination Points
FROM: G. Kay Jacks, General Manager, School Channel, SFA
Jennifer Douglas, General Manager, Student Channel, SFA
Our Federal offices, as well as our Title IV processors and call centers, will be closed on Monday, May 27, 2002 in observance of the Memorial Day holiday. A status of each major center is in the table below.
You will be able to send and receive data on Monday; although it won't be picked up until Tuesday. We will resume retrieving, processing, and sending data on Tuesday, May 28. All offices, production centers and customer service centers will resume operations on Tuesday.
Federal Student Aid Information Center | (800) 4FED-AID | CLOSED |
COD School Relations Center (2002-2003 issues) | (See RFMS & DL Origination numbers below) | CLOSED |
Direct Loan Servicing Center Students - School Services | (800) 848-0979 (888) 877-7658 | CLOSED CLOSED |
Direct Loan Consolidation | (800) 557-7392 | CLOSED |
RFMS (Pell Grant Hotline) | (800) 4PGRANT | CLOSED |
Central Processing System | (800) 330-5947 | CLOSED (Matches with other Federal agencies cannot be performed) |
NSLDS Customer Service Center | (800) 999-8219 | CLOSED |
Direct Loan Origination | (800) 557-7394 | CLOSED |
Customer Service Call Center | (800) 4ED-SFAP | CLOSED |
Campus-Based Call Center | (877) 801-7168 | CLOSED |