Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Closing for New Year Holiday Processing and Customer Service Hours

Publication Date: December 2001

Author: General Manager: SFA Student Channel

Closing for New Year Holiday Processing and Customer Service Hours


Posted on December 26, 2001

SUBJECT: Closing for New Year Holiday Processing and Customer Service Hours

TO: Financial Aid Community & Destination Points

FROM: G. Kay Jacks, General Manager, School Channel, SFA

Jennifer Douglas, General Manager, Student Channel, SFA

Our offices as well as our Title IV processors and call centers will be closed on Tuesday, January 1, 2002 in observance of the New Year holiday. You will be able to send and receive data on Tuesday but the processors will not pick it up or send any data.

Our processors will resume retrieving, processing, and sending data on Wednesday, January 2, 2002. Our offices and the Customer Service centers will resume operation on Wednesday as well. If you need additional assistance, please contact SFA Customer Support at 1-800-433-7327 or email sfa.customer.support@ed.gov. We wish you a Happy New Year.

Last Modified: 12/25/2001