Publication Date: December 2001
Author: General Manager: SFA Student Channel
Issue Alert: Updates to 2001-2002 ISIR Comment Codes Due to an Area Code Change
Posted on December 21, 2001
TO: All Destination Points
FROM: CPS/WAN Technical Support
RE: Issue Alert: Updates to 2001-2002 ISIR Comment Codes Due to an Area Code Change
ISSUE: Due to an area code change, the phone number listed in two 2001-2002 ISIR Comment Codes in EDExpress Versions 7.0 - 7.2.1 is incorrect. The correct phone number in comments 238 and 239 is 651-221-0566. The correction has been made in the Central Processing System (CPS), including FAFSA on the Web and FAFSA Express. However, EDExpress 2001-2002 will not be updated for these text changes. You will still be able to import and print ISIR records assigned Comment Codes 238 and 239, but please note these comments will not print the updated phone number for Educational Credit Management Corporation. Additionally, the 2001-2002 EDE Technical Reference will not be updated with the new area code for these comments.
WORKAROUND: Please advise students who receive these ISIR Comment Codes to use this new phone number when needing assistance from the Educational Credit Management Corporation.
If you have any questions regarding this message, please contact CPS/WAN Technical Support at 800/330-5947 or via e-mail at CPSWAN@NCS.COM.