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SFA to the Internet Communication #15

Publication Date: October 18, 2001

Author: SFA Chief Information Office (CIO)

Summary: SFA to the Internet Communication #15


Posted on October 18, 2001

TO: All Destination Points
FROM: CPS/WAN Technical Support
RE: SFA to the Internet Status Update #15

SFA is pleased to share the 15th communication on SFA to the Internet
migration.

SFA to the Internet migration news: 260 more users migrated the week of
October 8th, bringing our total SAIG destination pints to 881. Please
migrate ASAP! Less than 10 weeks remain before the TIV WAN system will be
shut down. Destination Points who wait until the last minute run the risk
of not being transitioned before the TIVWAN system is shut down. If you need
assistance from CPS/WAN Tech Support, please utilize the Migration Option
we've added to the Interactive Voice Response Unit (IVR). At the prompt,
simply press 3 and your call will be routed to our migration experts.

The second migration deadline to be eligible for the 2001 Electronic Access
Conference (EAC) drawing was October 15, 2001. The winner of the second
drawing will be contacted by telephone and asked if they prefer to attend
the Reno or Baltimore conference. Congratulations to Kirkland Community
College for winning the first drawing! Each winning destination point will
receive round trip airfare for one from their regional airport to the
conference location, 3 nights lodging at the conference hotel and per diem
for 4 days. The final migration deadline to be eligible for a free trip to
the 2001 EACs is October 31.


This communication contains the following Frequently Asked Question (FAQ):
* Once we've migrated to the SAIG, what mechanism is available to
monitor the activity within our mailbox?


FAQ: Once we've migrated to the SAIG, what mechanism is available to monitor
the activity within our mailbox?

ANSWER - The On-line SecureManager (OSM) web site
(www.SAIGPortal.ed.gov) allows destination points to track the status of
their incoming data transmissions. The OSM User's Guide is available on the
SFADownload.ed.gov Web site. Users access OSM by entering their TG number
(TGxxxxx) as the User ID and their network (EDconnect) password. OSM allows
users to see the status of files on a real-time basis. Additional
functionality of OSM is the ability to change your network password and to
restore data files to your SAIG mailbox.

How do I find out more about this project?
We will send SFA to the Internet communications weekly during the migration
process. Each communication will be titled "SFA to the Internet Status
Update". If you miss any of the updates, all information can be found at
http://www.ed.gov/offices/OSFAP/sfatech/sfafaq.html. We encourage you to
bookmark this location.

You can also access this Web site from the School Portal
(http://www.fsa4schools.ed.gov), SFATECH, or IFAP Web sites.

How will I be supported throughout the migration process?
If you have any questions about the migration process, contact CPS/WAN
Technical Support at 1-800-330-5947 or via e-mail at CPSWAN@ncs.com. For
your convenience, we've added a Migration Option to the Interactive Voice
Response Unit (IVR). When prompted, simply press 3 and your call will be
routed to our migration experts.

Last Modified: 10/17/2001