Publication Date: September 13, 2001
Author: COO | Chief Operating Officer of the Student Financial Assistance
Summary: Federal Student Aid Operations Continue
Posted on September 13, 2001
TO: School and Other Community Partners
FROM: Student Financial Assistance
DATE: September 13, 2001
RE: Federal Student Aid Operations Continue
The Department of Education would like institutions of higher education to be assured that it remains open for business and our staff is working hard to assist students, families and our colleagues in the New York City area. We are working closely with other federal, state, local and school officials to respond to urgent and longer term needs of students and institutions in the New York area.
We were also pleased to learn that all of our employees in the New York office are safe. The New York regional office is closed and it will take some time to work through the logistical challenges of getting back in business, but we will keep you updated on our progress. If you need additional assistance please contact SFA Customer Support at 1-800-433-7327 or email sfa.customer.support@ed.gov .