Publication Date: April 19, 2001
Author: Analysis Service
Summary: Biannual Customer Survey
Posted on April 19, 2001
TO: Financial Aid Community
FROM: Cyndi Reynolds
Director, SFA Performance Division
SUBJECT: Biannual Customer Survey
SFA wants you! Working with our school partners, we help students reach their dreams of higher education. To make sure that our products and services meet your school's needs, we conduct a biannual customer survey. In the next few weeks you may get a call from PGM, a company we've hired to help us with the survey. Your confidential feedback is extremely important to improving SFA. We value your opinion and hope that you take a few minutes to help us in this effort. If you have any questions about this survey, please contact the SFA Performance Division at (202) 260-6846. Thank you.