Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Biannual Customer Survey

Publication Date: April 19, 2001

Author: Analysis Service

Summary: Biannual Customer Survey

Posted on April 19, 2001

TO: Financial Aid Community

FROM: Cyndi Reynolds

Director, SFA Performance Division

SUBJECT: Biannual Customer Survey

SFA wants you! Working with our school partners, we help students reach their dreams of higher education. To make sure that our products and services meet your school's needs, we conduct a biannual customer survey. In the next few weeks you may get a call from PGM, a company we've hired to help us with the survey. Your confidential feedback is extremely important to improving SFA. We value your opinion and hope that you take a few minutes to help us in this effort. If you have any questions about this survey, please contact the SFA Performance Division at (202) 260-6846. Thank you.

Last Modified: 04/18/2001