Publication Date: March 2001
Author: General Manager: SFA School Channel
Summary: RFMS Down For Maintenance - March 30 until April 2, 2001
Posted on March 29, 2001
TO: All Destination Points
FROM: Pell Grant Processing
RE: RFMS Down For Maintenance - March 30 until April 2, 2001
Beginning at noon Friday March 30 through 8:00 a. m. Monday April 2, the RFMS will be down for maintenance in preparation for changes needed for the 2001-2002 year. These changes will be migrated to the RFMS production region at a future date. During this time period, regular RFMS data processing will be suspended and RFMS will not send any funding transactions to GAPS. This may result in a small delay in availability of funds for some schools. Also, the Pell Grant web site (www.pellgrantsonline.ed.gov) will not be available
The Pell Hotline will be operational until 8:00 p.m. ET Friday. However, service from noon to 8:00 p.m. will be limited to general questions and inquiries because staff will not have access to RFMS for data look-ups.
We appreciate your patience and understanding in this matter. If you have any questions, please contact Pell Grant Customer Service at 800-474-7268 or by email at firstname.lastname@example.org.