PublicationDate: 10/13/2000 Summary: IFAP Search Feature Author: CSB - OSFA Customer Support Branch Posted on October 13, 2000 TO: Financial Aid Community FROM: SFA Customer Service Call Center SUBJECT: IFAP Search Feature Dear Partners, Since approximately October 2, 2000 we have been experiencing technical difficulties with the IFAP search engine. When you attempted to search the website through the basic search query or the advanced search query, you may have received a message stating there were 0 documents found, or an Error 500, message. We are pleased to announce this problem has been corrected. You should now be able to search the IFAP website as usual. We apologize for any inconvenience this temporary interruption in service may have caused. If you have any questions related to the IFAP website, please do not hesitate to contact the SFA Customer Service Call Center by telephone at 1-800-433-7327 from 9:00 a.m. until 5:00 p.m., Eastern Time, or via email at sfa_customer_support@ed.gov. SFA Customer Service Call Center Title IV Delivery School Channel Student Financial Assistance |