Summary: IFAP Search Feature
Author: CSB - OSFA Customer Support Branch
Posted on October 13, 2000
TO: Financial Aid Community
FROM: SFA Customer Service Call Center
SUBJECT: IFAP Search Feature
Since approximately October 2, 2000 we have been experiencing technical difficulties with the IFAP search engine. When you attempted to search the website through the basic search query or the advanced search query, you may have received a message stating there were 0 documents found, or an Error 500, message.
We are pleased to announce this problem has been corrected. You should now be able to search the IFAP website as usual.
We apologize for any inconvenience this temporary interruption in service may have caused.
If you have any questions related to the IFAP website, please do not hesitate to contact the SFA Customer Service Call Center by telephone at 1-800-433-7327 from 9:00 a.m. until 5:00 p.m., Eastern Time, or via email at email@example.com.
SFA Customer Service Call Center
Title IV Delivery
Student Financial Assistance