| PublicationDate: 8/17/2000 Summary: Performance Plan Progress Report, 3rd Quarter Fiscal Year 2000 Author: General Manager: SFA Student Channel Posted on August 17, 2000 The Department of Education's Office of Student Financial Assistance is pleased to provide the "Performance Plan Progress Report, 3rd Quarter Fiscal Year 2000." This report contains information on the progress SFA is making on its promise to Improve Customer Satisfaction, Reduce Unit Cost, and Improve Employee Satisfaction. This report is one of a series of quarterly reports examining how SFA is meeting the commitment to reduce burdens on students, families, and schools. |