Summary: Return of Title IV Funds Frequently Asked Questions
Author: CPS - Central Processing System (CPS)
Posted on May 22, 2000
TO: All Destination Points
FROM: CPS Customer Service
RE: Return of Title IV Funds Frequently Asked Questions
Earlier this month, the Department posted a pre-release version of the
Return of Title IV Funds software to the SFAdownload Web site
(http://fsadownload.ed.gov/index.htm) for evaluation and testing by schools. CPS
Customer Service has been gathering frequently asked questions from schools
regarding this new product, and wishes to provide the responses to all
Return of Title IV Funds users. We anticipate posting several of these Q&A
messages in the next few months as more questions and issues arise.
Q. How do I enter more than one scheduled break in the setup of the school
calendar profile in the Return of Title IV Funds software?
A. After typing the description of the scheduled break, press enter on your
keyboard and another line will be displayed for entry of another scheduled
break. This same grid functionality occurs in the setup of the Program
Institutional Charges, in the setup of the user database, in the grid for
Program Institutional charges on the Return of Title IV Funds worksheet, in
the grid for Other Title IV programs on the Return of Title IV Funds
worksheet, and on the Notes tab within a student's record.
Q. When I enter a date in the field "Date of the institution's determination
that the student withdrew," why do I receive an edit message that says "Date
of institution's determination that the student withdrew should not be prior
to 01/01/1900 or later than current date"?
A. Return of Title IV Funds software does not allow entry of a date prior to
1/1/1900 or after your PC's system date in this field. In the pre-release
version, if you would like to test a School Calendar Profile that is set in
the future, you will need to enter the current date in the field "Date of
the institution's determination that the student withdrew" even though that
date is not within the date range of your payment period. The software will
allow any date within the Payment Period date range to be entered in the
field "Withdrawal Date" in Step 2 of the R2T4 tab.
Q. Why are there yellow fields on some of the screens in the Return of Title
IV Funds software?
A. Yellow fields are required to save a particular setup screen or a
student's record. In the Return of Title IV Funds software, there are no
required yellow fields on the Demo tab of the student's record. However,
before the R2T4 tab is available, you will need to click on File | Save to
save the Demo record, even if you have not populated any fields. Please
note: On the R2T4 tab yellow fields are required for saving the record, but
these yellow fields are not the only fields required for calculating the
amount of the return.
Q: When setting up a School Calendar Profile, what do I put in the field
labeled "Institutional Charges Code"?
A: Before setting up a School Calendar Profile, you will first need to set
up at least one Institutional Charges Code by clicking on Tools | Setup |
Program Institutional Charges. Please note: The Return of Title IV Funds
software filters codes by year, so if an Institutional Charge Code is set up
for the academic year 2001, the School Calendar Profile year will need to be
set to 2001 before the Institutional Charge Code will be available for
Q: The Installation Guide for Return of Title IV Funds software states in
the system requirements that a modem is required. Why will I need a modem
if there is no import/export functionality in the software?
A: A modem is a standard system requirement for all software distributed by
the Department of Education. Since there is no import/export functionality
in Return of Title IV Funds software, the modem would only be used for
access to the Department's IFAP Web site, or to download the software and
Q: When I print the Post-Withdrawal Disbursement Tracking Sheet from the
Post-Withdrawal tab, it is not the same as when I print the same sheet from
the R2T4 tab. Which is correct?
A: The Post-Withdrawal Disbursement Tracking Sheet printed from the
Post-Withdrawal tab is correct. Section Q of the Post-Withdrawal
Disbursement Tracking Sheet should reference Box L and Box N in the
description of the calculation. The tracking sheet printed from the R2T4
tab will be corrected in the Return of Title IV Funds Service Release
Q: On the R2T4 tab, what is the difference between the columns labeled "Net
Amount Disbursed" and "Amount Disbursed" and the columns labeled "Net Amount That Could Have Been Disbursed" and "Amount That Could Have Been Disbursed"?
A: Enter amounts that were actually disbursed to the student as of the date
the student withdrew in the columns labeled "Net Amount Disbursed/Amount
Disbursed". Enter amounts that could have been disbursed (funds the student
was "entitled" to at the moment of withdrawal but did NOT receive) in the
column labeled "Net Amount That Could Have Been Disbursed/Amount That Could Have Been Disbursed".
If you have any questions, please contact CPS Customer Service at
800/330-5947, option 9, or via email at CPS@NCS.COM.