| PublicationDate: 11/22/99 Summary: The Title IV WAN Customer Service line experienced intermittent phone line problems Author: TIV/WAN - Title IV Wan Customer Service Posted on November 22, 1999 The Title IV WAN Customer Service line experienced intermittent phone line problems during the afternoon of Thursday, November 18th. Some callers to the line received busy signals and were unable to get through to a representative. This problem has been fixed and the customer service line is now operational. This issue did not effect the network phone number used for online access or to send and receive files via your TG mailbox. We apologize for any inconvenience that this may have caused. If you received a busy signal during Thursday afternoon we recommend trying your call again at 1-800-615-1189. |