Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Telephone Problems

PublicationDate: 10/4/99
Summary: Telephone Problems
Author: PSS - Program Systems Service


Posted on October 4, 1999

TO: All Destination Points
FROM: RFMS
RE: Telephone Problems

Due to extremely heavy volume the Pell Grant Hotline (1-800-474-7268)
has recently experienced some telephone outages. Although we believe
this to be an intermittent problem caused by the heavy volume, we are
continuing to investigate and review solutions to prevent reoccurrence
of the problems with the telephone system. You may wish to reach the
Pell Grant Hotline by e-mail at #pell_systems@ed.gov . Because the
outages are intermittent, please keep trying the Pell Grant Hotline
number (1-800-474-7268).

Thank you for your patience.

Last Modified: 10/03/1999