Summary: Tip of the Week - Resetting your User ID and Password via Custom Install
Author: CPS - Central Processing System (CPS)
Posted October 16, 1998
TO: All Destination Points
FROM: CPS Customer Service
RE: TIP OF THE WEEK: Resetting your User ID and Password via Custom Install
This week's tip highlights a specific feature or process in EDExpress software: Resetting your User ID and Password via Custom Install
A feature of the EDExpress and Pell Payment 1998-1999 software allows you to reset user IDs and passwords to the original defaults if a current user ID(s) or password(s) are lost or forgotten. You do this by performing a custom installation of the Update Database. All previously established user security profiles will be erased and will need to be reestablished.
When you follow this procedure with your EDExpress software, your User ID and Password will be reset to EXPADMIN. When you follow this procedure with your Pell Payment software, your User ID and Password will be reset to PELL.
To reset to the defaults, insert the first installation disk for your current version of EDExpress or Pell Payment into your disk drive. Click on the Start button and then click on the Run option (for Windows 3.x users, select File/Run from the Program Manager menu bar). Type A:SETUP on the command line and click OK. Schools running EDExpress or Pell in a standalone environment should select standalone as the install type. Schools running EDExpress or Pell Payment on a network should select the workstation install type.
Note: If you are running EDExpress or Pell Payment on a network and are following this procedure, perform all the steps noted from one workstation until you have successfully re-accessed the software. Ensure all users are out of EDExpress or Pell until you have completed this process. When you select the workstation install type, you will be prompted to enter the location of your EDExpress or Pell database on the network --- be sure you enter the accurate directory or the User ID and password reset will not be successful.
When you are prompted to choose a setup type, select Custom and then click Next. You will be asked to select which components to install. Mark the checkbox next to Update Database; do NOT select any other options. When asked if you want to overwrite the existing version of EDExpress, click Yes to allow the installation to do so, then follow the on-screen instructions, which will guide you through the rest of the installation process.
Once the installation is complete, open the EDExpress or Pell software. This first time you will see the Update Database box. Click in the box next to Reset EXPADMIN (or Reset Pell) and then click Yes. You will then be prompted to logon. Enter EXPADMIN (if using EDExpress) or PELL (if using Pell Payment) for your User ID and Password and click OK. You will be prompted to enter a new User ID and Password, and to verify the password.
Once this is done, you should be able to reaccess your software and data, and you can then reestablish any necessary additional security user profiles.
If you have any questions, please contact CPS Customer Service at 1-800-330-5947, option 8, or via e-mail at CPS@NCS.COM.