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REMINDER -- Upcoming Move of the Central Processing System to the Virtual Data Center

PublicationDate: 5/26/99
Summary: REMINDER -- Upcoming Move of the Central Processing System to the Virtual Data Center
Author: CPS - Central Processing System (CPS)


Posted on May 26, 1999

May 26, 1999

To: Electronic Data Exchange (EDE) Participants
From: US Department of Education
Re: REMINDER -- Upcoming Move of the Central Processing System to the
Virtual Data Center

This message is to remind you of the next steps in the process coming up Memorial Day weekend and the weekend of 6/5/99. We want to:

· Advise you of the remaining steps in the move process, including the times when the
system will be down
;

· Inform you how each step will affect your ability to access the system; and

· Ask you to inform your students about these brief interruptions in service.


What We Are Planning

To facilitate the integration of the Student Financial Aid Delivery system, we are moving the Central Processing System (CPS) to the Virtual Data Center (VDC) located in Meriden CT, which will eventually house all the Student Financial Aid Delivery systems. Although some downtime is necessary to prepare for, rehearse, and move CPS, we expect that this transition will be transparent to you and your students.

Many months of planning and scheduling have gone into the preparations for the CPS move. We are confident the CPS will be in production except for the limited downtime listed below. We will let you know immediately if we need additional downtime. We describe the three-step process below.

Step One: Testing

Testing of the CPS move to the Virtual Data Center was accomplished the weekend of 4/24/99 and into the week of 4/26/99.

Step Two: Dress Rehearsal

We will perform a dress rehearsal of the CPS migration from May 28 - 31, 1999. During the dress rehearsal we will:

· Install the CPS at the VDC

· Test the interfaces with the Multiple Data Entry (MDE) contractor, the Public Inquiry Contract (PIC), the matching agencies, the Recipient Financial Management System (RFMS), National Student Loan Data System (NSLDS), and the Title IV WAN.

· Replicate the May 28, 1999 compute, which was run in Iowa City using the same system shipped to the VDC and compare the results of the two computes to ensure they are identical. (No duplicate output will be sent to EDE participants.)

How Step Two Will Affect You

· CPS will make a pickup of EDE data and run production as normal on Friday 5/28/99 with ISIRs transmitted to Title IV WAN mailboxes by 11:00 PM Central Time on 5/28/99. CPS will next pick up EDE data starting 12:01 AM Central Time on 6/1/99. We will process records sent to match on Friday when production resumes on Tuesday. Schools can expect to receive these ISIRs on 6/1/99 at 7:00 AM Central Time.

· The 1999-2000 Renewal Application on the Web (ROTW) site will be unavailable from 5/28/99 at
12:01 AM through 5/31/99 at approximately 5:00 PM Central Time. A message has been posted
on the site regarding this outage and the message will also display if a student tries to access the
site during the outage. Once the site is back up, students will be able to access it as normal.

· The 1998-99 ROTW site, the 1998-99 FAFSA on the Web site (FOTW), and the 1999-2000
FOTW site will all be available during this weekend, as will the 1998-99 and 1999-2000 FAFSA
Express sites for downloading this software.

· The Federal Student Aid Information Center will be unable to help callers with questions that
require the operators to access the CPS on May 28, 1999. This affects both the toll free number
(800-433-3243) and the toll number (319-337-5665).

Step Three: Migration

The final CPS migration step occurs the weekend of 6/3/99. CPS will halt production on 6/3/99 at 3:00 PM Central Time to actually migrate the CPS to the Meriden data center. Processing will resume on Sunday 6/6/99 at 5:00 PM Central Time. When processing resumes, CPS personnel again will carefully review each processing step and the output to ensure the results are accurate. We believe no problems will be found and production will run smoothly. However, if any problems are found, production will be stopped so the system can be fixed and tested. If this occurs, a message will be sent via Title IV WAN and posted on IFAP and FINAID-L list serve.

How Step Three Will Affect You

· CPS will make a final pickup of EDE data before 6:00 AM Central Time on 6/3/99 and will transmit
ISIRs to Title IV WAN mailboxes by 6/3/99 at 3:00 PM Central Time. CPS will next pick up EDE
data starting 12:01 AM Central Time on 6/7/99. We will process records sent to match on 6/3/99
when production resumes on Monday 6/7/99. Schools can expect to receive these ISIRs on 6/7/99
at around 7:00 PM Central Time.

· The 1999-2000 Renewal Application on the Web (ROTW) site will be unavailable from 6/3/99 at
3:00 PM Central Time through 6/6/99 at approximately 5:00 PM Central Time. A message has been
posted on the site about this outage and it will also display if a student tries to access the site
during the outage. Once the site is back up, students will be able to access it as normal.

· The 1998-99 ROTW site, the 1998-99 FAFSA on the Web site (FOTW), and the 1999-2000 FOTW
site will be available during this weekend, as will the 1998-99 and 1999-2000 FAFSA Express sites
for downloading this software.

· The Federal Student Aid Information Center will be unable to help callers with questions that
require the operators to access the CPS from 3:00 PM Central Time on 06/03/99 until 12:00 PM
Central Time on 06/06/99. This affects both the toll free number (800-433-3243) and the toll
number (319-337-5665).

Please Pass this Message Along to Your Students

During the downtimes listed above, 1-800 4 FED AID operators-

· Will still be able to provide callers with general information about our student aid programs, but
won't be able to access the CPS to discuss specific information about a caller's application.

· Won't be able to perform application status checks, send duplicate Student Aid Reports, enter
school changes, or view image files of applications in cases where the applicant believes that a
data entry error has been made.

We apologize for any inconvenience this may cause you or your students. We would appreciate your assistance in informing your students about these brief curtailments of information services.

If You Have Any Questions About This Message

If you have questions about the Central Processing System move, please call CPS Customer Service at 1-800-330-5947, option 2.

Last Modified: 08/16/1999