Summary: Pell Payment Support
Author: CPS - Central Processing System (CPS)
To: All EDE Destination Points
From: CPS Customer Service
Re: Pell Payment Support,
Date: May, 1997
Starting May 19, 1997, EDE destination points should no longer contact CPS
Customer Service with inquiries regarding the status of their Pell payment batches.
From that date forward, the Federal Pell Grant program will pick up and return
1996-97 Pell data directly from the TIV WAN. Bypassing the CPS will reduce
turnaround by two days; in most instances a school will receive back processed
records within one or two days of sending its payment records. Destination points
therefore need to contact the Pell Grant Institutional Access System (IAS), an
Interactive Voice Response System, for information on the processing status of
batches by the Federal Pell Grant program at 800-4PGRANT, or contact the Pell Grant
HOTLINE at 202-708-9141. ED has made no changes to the TIV WAN On-Line Query
System and you can continue to use it to monitor transmissions to and from your TIV
WAN mail box.
If you are using version 1.3 or higher of the Integrated Application Menu (IAM) or
EDconnect for Windows version 2.0.0, you are ready for the changes ED will
implement on May 19. Previous versions of the above software did not contain the
updated information and must no longer be used to transmit data. Users who use a
mainframe to transmit Pell payment data must verify that their "Send Commands"
specify "Mailbox = TG54880," and not TG50002.
In summary, if you have questions regarding Pell payment batch status, contact CPS
Customer Service at 800-330-5947, option 8, then option 1 before May 19, and either
the IAS at 800-4PGRANT or the Pell Grant Hotline at 202-708-9141 on or after May
19. For additional information, please refer to Dear Colleague letter P-97-1 from the
Department of Education dated April 1997. Thank you.