| PublicationDate: 8/2/99 Summary: Patch File Available for EDExpress Version 5.3 Author: CPS - Central Processing System (CPS) Posted on August 2, 1999 TO: All Destination Points FROM: CPS Customer Service RE: Patch File Available for EDExpress Version 5.3 As reported recently, the Department is releasing a software patch file to resolve Direct Loan and Pell import errors in EDExpress Version 5.3. This patch file is now available for FTP download by schools. It will resolve two recently discovered issues in Version 5.3 by overwriting the .DLL files on your PC workstations that aregenerating the import error messages. The two issues resolved by the patch are: 1) If you attempt to import a large number of records into the Direct Loan module, you may receive an "Out of Memory" or "Can't open any more tables" error. The actual number of records necessary to trigger one of these errors will vary depending on your available system resources. This problem is caused by a memory leak during Direct Loan imports. Once the patch file is installed, you will be able to properly load records into the Direct Loan module. 2) EDExpress is also generating batch integrity errors when importing Pell Origination acknowledgement files for more than 175 records or Pell Disbursement acknowledgements for more than 97 records. Once the patch file is installed, you will be able to import these files and any future acknowledgement files for any number of Pell Origination and/or Disbursement records. The patch is located on a CPS FTP site at: ftp://t4wanupt:hyrkbt@gsd-ftp.ic.ncs.com/index.htm. First, download the file called EDExpress53SR1.exe to a predetermined directory on your hard drive (such as your temp directory) by clicking on the "EDExpress Service Release for v5.3.0" link. Once the download is completed, launch the patch installation by double-clicking on the Express53a.exe file in Windows Explorer or File Manager, or by going to Starttyping in the file location and name, and clicking OK. Once launched, this self-extracting file will guide you through the installation process. If you have Version 5.3 installed in a network environment, install the patch on every workstation used to access your networked database. This procedure will not affect your EDExpress database, so no data will be lost as a result of the patch installation. If your school does not have FTP download capability, please contact Title IV WAN Customer Service at 800-615-1189, or via email at T4WAN@NCS.COM to request a diskette copy of the patch file. We apologize for any inconvenience this issue may have caused you. Please contact CPS Customer Service at 800-330-5947, option 3 (for Direct Loan) or option 4 (for Pell), or via email at CPS@NCS.COM, if you have any questions regarding this process. Attachment A Attachment B |