| PublicationDate: 6/4/99 Summary: New Website -- SFA Technical Support Author: PSS - Program Systems Service Posted on June 4, 1999 TO: All Users of ED's SFA Systems and Software FROM: U.S. Department of Education DATE: June 4, 1999 SUBJ: New Website -- SFA Technical Support We are pleased to announce the availability of a new website: SFA Technical Support. SFA Technical Support is a customer service website for the Department's SFA systems and software. It contains general descriptions of all of SFA's systems, as well as frequently asked questions and tips. There is a Feedback page which allows you to submit recommendations for improvements to our systems and software. Contact phone numbers (and e-mail addresses, where available) for all of the systems are listed. There is also information on how to subscribe to and use our new e-mail list serve for technical inquiries, SFATECH. SFA Technical Support is available at: http://www.ed.gov/offices/OSFAP/sfatech/index.html Our goal with SFA Technical Support is to provide a resource for you to check when you have a technical problem or concern. We will be adding more information to the site as the site matures, and we get more information from you, our customer, about what you want this site to be. This is a site to use when you need it. It is not another site for you to have to check regularly. Our important messages about SFA's systems and software will continue to be posted to the "Electronic Announcements" section of IFAP (http://ifap.ed.gov). If you have questions about this announcement, please contact SFATECH Customer Service at sfatech@ncs.com |