| PublicationDate: 9/16/97 Summary: This letter is your invitation to order bulk quantities of the following 1998-99 student aid application materials: the Free Application for Federal Student Aid (FAFSA), the Spanish-language version of the FAFSA, and the Student Guide, which provides information about the Department's student aid programs Author: PTAS - Policy / Training / And Analysis Service September 1997 ANN-97-12 PLACE LABEL HERE Dear Colleague: This letter is your invitation to order bulk quantities of the following 1998-99 student aid application materials: the Free Application for Federal Student Aid (FAFSA), the Spanish-language version of the FAFSA, and the Student Guide, which provides information about the Department's student aid programs. Again this year, our automated Application Ordering System (AOS), is available for your use. You may call this system at any time, 24 hours a day, to place your order using your Title IV School Code Number (that number appears at the upper left corner of the address label on this letter). Simply call 1-800-284-2788 and follow the recorded instructions. You may call the system back at any time to check your order(s). We will also send you a postcard acknowledging your order. WHEN TO CONTACT US ABOUT A DELIVERY PROBLEM... We will begin mailing the 1998-99 FAFSA to schools in early October. You can check the mailing date for your order by calling our automated phone system (1-800-284-2788). We expect all FAFSA orders for postsecondary schools to be mailed by the end of October. If you have not received your order within four weeks of your mailing date, please let us know and we will arrange for a replacement shipment. You may advise us of delivery problems by calling our special customer service number, 1-800-394-7084, during working hours (9 a.m. to 5 p.m. Eastern time, Monday-Friday). Please note that the Spanish-language FAFSA and Student Guide are printed after the FAFSA and are mailed separately. A NOTE ABOUT STUDENT GUIDE ORDERS... Please limit your order of the Student Guide to no more than the total number of students who apply for financial aid at your school. Please bear in mind that this is a relatively expensive publication, and we cannot afford to provide unlimited quantities to postsecondary schools. A publication as detailed and extensive as the Student Guide should not be offered through general mailings that may be duplicated by other schools. We do not have a fixed order limit for the Guide, but we hope that each school will find the most efficient way to distribute the Guide to its students. For instance, if your school provides Internet access to its students, you may wish to publicize the Web site for the Guide to enrolled students (the on-line Student Guide can be found at http://www.ed.gov/prog_info/SFA/StudentGuide/). USING SCHOOL CODE ADDRESSES... For the third year in a row, we will be using your school code address for bulk orders. Your school code address is the address that is printed in the Title IV School Code List publication. If your school has several branch campuses with their own school code numbers, please coordinate with those branches to make sure that your orders are not duplicative. SPECIAL REQUESTS... There may be circumstances where you need to contact the ordering system staff for assistance. We have established a special customer service number for application orders. You may call this number, 1-800-394-7084, during working hours (9 a.m.to 5 p.m. Eastern time, Monday-Friday) if you have special needs that are not addressed by the automated ordering system. For instance, for security reasons, the ordering system will not allow callers to change orders, and it only will accept one order for a particular product within a 30-day period. Should you decide to cancel an order, or if you decide you need to increase your original order before 30 days have elapsed, please contact the AOS customer service staff at 1-800-394-7084. A NOTE ABOUT FAFSA ORDERS... Fully 50 percent of all 1997-98 transactions processed will be the result of Renewal applications and electronic applications, rather than the paper FAFSA. Please keep this statistic in mind when you place your order for 1998-99 FAFSAs. We appreciate your assistance in making these materials available to students who may need financial aid to continue their education. Sincerely, William J. Ryan Director, Training and Program Information Division |