Summary: IFAP Software problem
Author: CSB - SFA Customer Support Branch
IFAP Software problem
You may have noticed that we have recently experienced some problems with the various announcements, Dear Colleague letters, etc., that have been posted on IFAP. Most notably,
- Some documents appear more than once.
- A note appears that reads "[Replication or Save Conflict]."
- Documents, or portions of documents, that were once available, are
no longer posted.
We are in the process of indexing all the documents in IFAP so that your capacity to search them will be considerably enhanced. To index a document, we must temporarily remove it from the "live" area of IFAP. Once the indexing is completed, the document is moved back to the "live" area of IFAP and is visible to you. In the process of moving documents back and forth, and in the process of posting new documents, a software problem has surfaced which causes the problems outlined above. We are individually correcting each of the posting errors as soon as possible, and our technical support experts are also working to correct the software problem that is the root cause of these errors.
We expect the "fix" to be completed very soon. We apologize for any inconvenience this causes you, and we thank you for your patience as we correct the problem.
Chief, Customer Support Branch