| PublicationDate: 10/8/97 Summary: EDExpress for Windows Issue Author: CPS - Central Processing System (CPS) Posted October 9, 1997 To: EDExpress Users From: CPS Customer Service RE: EDExpress for Windows Issue In the Application module of EDExpress for Windows, there is one known issue not included in version 3.6. This issue affects a small number of users and has a workaround. The following describes the issue and the associated workaround: CPS has found that electronic applications created and sent via EDExpress for Windows will reject if 9 digits are present in the zip code field on the DEMO tab at the time of export. Because the FAFSA tab only allows room for 5 digits in the zip code, the extra 4 digits will push all other information contained on the record over, causing the application to reject. This generally occurs when printing prom notes after marking the FAFSA record to a 'R'eady status but prior to exporting the initial application. Printing prom notes fills in '0000' as the extra 4 digits of the zip code and will cause the FAFSA record to reject. If the record with the extra digits in the zip code is the FIRST record in the EAPS98IN export batch, the entire batch will reject. A fax will then be sent to the submitting destination point by the CPS advising the batch was rejected because it was not run through VOBE. If the record with the extra digits in the zip code falls AFTER the first record in the export batch, it will be rejected for invalid values for most fields on the FAFSA, AND all subsequent records in the batch will be rejected for duplicate serial number. Any records falling BEFORE the affected record will be processed normally. Workaround: Export all FAFSA records at an 'R' status prior to printing prom notes or manually updating the zip code field on the DEMO tab. If the FAFSA record has already been rejected, go to the FAFSA tab, and on page 4, change the Status Code to "R." The Status Code will also need to be set to "R" for any other records rejected with the batch (after verifying that there are not 9 digits in the zip code on the DEMO tab for any of these records). CPS apologizes for any inconvenience this issue may have caused. If you have any questions, please contact CPS Customer Service at 1-800-330-5947, Option 8, or via email at CPS@NCS.COM. |