Summary: EDconnect 32-bit software (version 3.0.1)
Author: TIV/WAN - Title IV Wan Customer Service
Posted on May 6, 1999
To: All Title IV WAN Destination Points
From: U.S. Department of Education
Re: EDconnect 32-bit software (version 3.0.1)
Date: March 22, 1999
On March 22, 1999, Title IV WAN began distributing the new EDconnect 3.0.1
32-bit software. Along with the new software, users will also connect to
Title IV WAN using the new Enterprise network. All Title IV WAN users must
use this new version of EDconnect for Windows 32-bit for all network
connections by June 15, 1999.
EDconnect users participating in the ED Year 2000 test with schools, which
begins on April 12, 1999, must convert to EDconnect for Windows 32-bit from
any previous version of EDconnect, before engaging in the test. Previous
versions of EDconnect are not Year 2000 compliant, but EDconnect for Windows
32-bit is compliant. Because of the Year 2000 problems with previous versions
of EDconnect, ED recommends that all users convert to EDconnect for Windows
32-bit as soon as possible.
When you receive the new software, you also will receive an EDconnect
Installation Guide. Please refer to pages 19 to 22 for instructions on
installing and setting up the software for the first time. You will use
ADMIN as your user id and PASSWORD as your first password. As part of your
initial set-up of the new software, you will perform a test connection to
Title IV WAN.
Once you have completed your connection test to the network and are ready to
switch to the new network, simply contact Title IV WAN Customer Service to
let them know you are ready to begin using the new network. To expedite the
conversion process, you may contact Title IV WAN by a variety of means.
1) VPS: call the Title IV WAN Customer Service number (1-800-615-1189) and
use the Voice Processing System (VPS). After you listen to the initial VPS
greeting, follow the directions closely, and be sure to listen to all VPS
options before making your selection. When you have used the VPS
successfully, you will receive a confirmation message.
2) E-mail: Once you have completed the test connection and are ready to
convert, send an email message to Title IV WAN at T4WAN@ncs.com. Please
include your name and Title IV WAN ID (TG number), along with the name of
your institution. Title IV WAN Customer Service will send a reply to your
message that will confirm your request to convert to the new network.
3) Fax: Send a faxed message to Title IV WAN at (319) 339-6983. Please
include your name, Title IV WAN ID (TG number), name of institution, and
return fax number. As with email, Title IV WAN will fax a reply to you
confirming the receipt of your conversion request.
4) Phone: call Title IV WAN at 1-800-615-1189 to talk to a Title IV WAN
Customer Service Representative.
We think that you will find the new EDconnect Windows software to be very
similar to the existing version. Consult your distribution materials for a
complete list of improvements. Once you convert to the new software and
network, you should notice very little change in the basic operation of the software.