| PublicationDate: 11/4/97 Summary: Direct Loan and Packaging EDExpress Issues Author: CPS - Central Processing System (CPS) TO: EDExpress Direct Loan and Packaging Users FROM: CPS Customer Service RE: Direct Loan and Packaging EDExpress Issues We wish to advise you of two known issues in the Direct Loan and Packaging modules of version 3.6 of EDExpress for Windows. Workarounds are offered below for both issues: 1) Direct Loan: Several users have reported incorrect SSN's printing on promissory notes. This is occurring because users are making electronic corrections to initial ISIRs to correct the current SSN field (as a result of a student filing a FAFSA under the wrong SSN). The import of the resultant correction ISIR into EDExpress updates the SAR/ISIR tab; however, information on the DEMO tab is not updated by subsequent ISIR correction imports. When a promissory note is printed the SSN is generated from the Current SSN field on the DEMO tab, not the SSN field on the corrected ISIR. Workaround: Users need to manually update the Current SSN field on the DEMO tab after the ISIR correction is imported but before the record is originated. This will allow a promissory note to be printed with the correct SSN. This requirement will be implemented in the 98-99 cycle. 2) Packaging: Queries seeking specific State of Legal Residence values in Packaging setup will not identify any new ISIRs imported into Packaging after upgrading to Version 3.6. Workaround: If you currently use a Packaging query containing State of Legal Residence and will be importing more ISIRs into the Packaging module, you can set up a new query using Permanent State (Mailing) and replace the old query in any applicable setups or funds. If you are concerned about any records where State of Legal Residence does not match the Permanent State, define two queries under ISIRs where: 1) State of Legal Residence equals your State Code AND Permanent State does not equal your State Code and; 2) Permanent State equals your State Code AND State of Legal Residence does not equal your State Code. Print the ISIRs that meet these selection criteria and manually adjust these records (you can use multiple entry to make these changes). If you will not be importing any more ISIRs into Packaging, any queries containing State of Legal Residence will not be affected. If you have any questions, please contact CPS Customer Service at 1-800-330-5947, option 3 for Direct Loan and option 2 for Packaging or via email at CPS@NCS.COM. |