| PublicationDate: 10/8/96 Summary: CPS Processing Update Author: CPS - Central Processing System (CPS) To : EDE Destination Points From: CPS Customer Service Date : October 8, 1996 Re : CPS Processing Update During the week of September 27, ACT installed new quality control reports which identified 18 batches sent to the CPS on July 14 and 15, 1996 that had not been acknowledged or processed by the CPS. During this time, the CPS was temporarily shutdown to make a scheduled operating system upgrade. These batches contained a total of 1,897 records. The records were submitted for processing on October 2, 1996 and processed results were available on October 3, 1996. To prevent a recurrence of this problem, the CPS will implement procedures for future system maintenance which will refuse incoming transmissions until the system is ready to receive and process data. |