Summary: APPLICATION STATUS CHECKS AND SCHOOL CODE CHANGES ARE GOING TOLL-FREE!
APPLICATION STATUS CHECKS AND SCHOOL CODE CHANGES ARE GOING TOLL-FREE!
OSFA's Federal Student Aid Information Center is phasing out use of the toll (commercial) phone line for application status checks, duplicate Student Aid Report requests, changes to the institutions listed on the Student Aid report, and all other services.
Students may call toll-free 1-800-4 FED AID (1-800-433-3243) for all of the services formerly offered on the toll line. Application status checks and duplicate Student Aid Report requests can now be made quickly and easily through an automated phone feature (select option 1). All services that are offered by the Federal Student Aid Information Center, from application assistance to loan tracking, will now be offered on this one number.
We will continue to operate the toll line (1-319-337-5665) for the benefit of callers from foreign countries who are unable to call toll-free numbers in the United States.
Please help us advertise this change to your students.
William J. Ryan
Director, Training and
Program Information Division
Office of Student Financial Assistance