Maintained for Historical Purposes

This resource is being maintained for historical purposes only and is not currently applicable.

Accessing Title IV WAN Customer Service

PublicationDate: 10/2/96
Summary: Accessing Title IV WAN Customer Service
Author: TIV/WAN - Title IV Wan Customer Service

TO: All Title IV WAN Users
FROM: Title IV WAN Customer Service
RE: Accessing Title IV WAN Customer Service
DATE: October 2, 1996


On Monday afternoon, Sept. 30 and Tuesday morning, Oct 1, some of you experienced
difficulty in accessing Title IV WAN Customer Service via the automated voice system.
Some changes were made to our mainframe that adversely affected the automated voice
system. That has been resolved. We have also initiated more stringent procedures to
periodically check the automated voice system . If you ever encounter a "System
Unavailable" message when calling Title IV WAN Customer Service (1-800-615-1189),
please notify us immediately at T4WAN@NCS.COM and we will respond to you.
We apologize for the inconvenience.